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FAQ

Frequently askes questions

We've made it easy for you to find the answers in the following list

Payment

EVOLVES TECH accepts payments through bank transfers and card payments. We ensure secure transactions and offer a streamlined payment process for your convenience and trust.

Yes, EVOLVES TECH operates on a prepayment model. This approach ensures commitment and allows us to allocate resources efficiently, ensuring the best service for our clients.

Our policy requires full prepayment before initiating services. This ensures a smooth workflow and allows us to focus on delivering the highest quality output for your projects.

There are no extra charges for card payments at EVOLVES TECH. We aim to make the payment process as transparent and hassle-free as possible for all our valued clients.

Security is paramount in all transactions. We use encrypted, secure payment gateways for both card and bank transfers, ensuring your financial information is always protected.

Absolutely. Upon receiving your prepayment, EVOLVES TECH will provide a detailed invoice for your records. We believe in transparency and clarity in all financial transactions.

If any payment issues arise, please contact our support team immediately. We are here to assist you in resolving any concerns quickly and efficiently, ensuring a smooth process.

Project Delivery

Project timelines vary based on complexity and scope. After understanding your specific needs, we provide an estimated timeline, ensuring a balance of speed and quality in our delivery.

Our team follows a strict project management approach, with regular updates and checkpoints. This process allows us to track progress efficiently and adapt to ensure timely delivery.

While we aim to get it right from the start, we understand the need for flexibility. Changes can be discussed and, if feasible, incorporated, potentially affecting the timeline and cost.

In the rare event of a delay, we communicate proactively, explaining the reasons and the adjusted timeline. We’re committed to transparency and will work diligently to mitigate any delays.

Cancelation

Clients may cancel services, but as we operate on a prepayment model, refunds depend on the project stage. Early cancellations may be partially refunded, while later stages might not.

Cancellation after project commencement is possible, but refund eligibility varies. We evaluate based on resources already committed and work completed, providing fair resolutions.

To initiate a cancellation, please contact our support team. Provide your project details, and we’ll guide you through the process, discussing any potential refunds or next steps.

Cancellation may incur fees, reflecting the work and resources already invested in the project. These are assessed on a case-by-case basis to ensure fairness to both parties.

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